Established in 1975 by Dr. Carl Croy and his wife Dr. Anne Croy Animal Health Services has been proudly serving the community for over 30 years. In 1997 Dr. Marcie Toles became the new owner and sole practioner of the hospital. Dr. Toles practices with compassion, devotion, and a fervent dedication to constant self improvement. We endeavour to provide the highest standard of care for our patients and we look forward to helping your beloved pets live a long, happy, and healthy life.

Animal Health Services St Catharines

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Vaccinations

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Neutering

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Dental

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Surgery

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Microchipping

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✅ Reduce call volumes ✅ Give back hours to your team ✅ Boost Wellness Plan subscriptions ✅ Increase payment compliance with digital pay

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clients can receive care without having to pile into the car!

Unlimited video calls

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help clients know what they should be doing and when

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a truly one stop shop for managing your clients

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Advance reporting

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we care about our customers as much as our pets!

Quick & friendly support

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selected practice management systems supported. With more on the way.

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Being a mobile/concierge practitioner is a very niche market, so there are always questions from colleagues and clients about the differences, and the benefits compared to a brick and mortar.

From differences in expenses and in clientele - every visit is always an experience. Preparation prior to the appointment is key for a stress-free visit for the patient and client.

Tools such as PetsApp and other advances with clear communication is what sets us apart, and keeps that family feel that clients are seeking and expecting from this special experience.

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Used by thousands of veterinary professionals,  across hundreds of clinics

After introducing PetsApp, our missed call numbers dropped from an average of 1,400 across all sites per month to an average of 250

Managing our time with our clients has been really powerful. They love it too, because they can message us in the middle of the night, and we can get back to them when we open.

It is a system that is so easy to adopt — within half an hour it immediately felt like a smooth and integrated service

…but don’t take our word for it

Stand out amongst the competition in your area by collecting and managing your reviews.

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Deal with inbound demand in your own time. Keeping your phone lines clear for the urgent calls.

Free up the phone, with appointment requests

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Quickly and easily choose what information customers see about your clinic and services.

Strong digital presence without lifting a digit

Why list your clinic on PetsApp?

Everything is in one place — your team gets up to speed

Your team is handling messages instead of phone calls. Keeping the phone clear for emergencies.
Your team can now take an hour for lunch!

30-40% clients are onboarded by week 4, missed calls are down by 85%

Wellness plan subscriptions boosted by 35%

Text and SMS chat, appointment booking, reminders, digital payments, video calls, AI-assisted communication (CoPilot), Wellness and Loyalty Plans, PetsApp has it all.