internal medicineSurgicalWe offer spays and neuters, feline declawing as well as some of the more complicated procedures such as some orthopedic work.DentalProphylactic care such as cleaning excessive tartar and polishing the teeth. We can remove any teeth that are causing the animal pain and/or a source of infection.260 Doon South Drive Kitchener, ON N2P 2L8 | (519) 748-6555 | Mon-Weds 8am-6pm, Thurs 8am-1pm, Fri 8am-6pm, Sat 9am-Noon

Doon Animal Hospital

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Vaccinations

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Neutering

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Dental

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Surgery

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Microchipping

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Being a mobile/concierge practitioner is a very niche market, so there are always questions from colleagues and clients about the differences, and the benefits compared to a brick and mortar.

From differences in expenses and in clientele - every visit is always an experience. Preparation prior to the appointment is key for a stress-free visit for the patient and client.

Tools such as PetsApp and other advances with clear communication is what sets us apart, and keeps that family feel that clients are seeking and expecting from this special experience.

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Used by thousands of veterinary professionals,  across hundreds of clinics

After introducing PetsApp, our missed call numbers dropped from an average of 1,400 across all sites per month to an average of 250

Managing our time with our clients has been really powerful. They love it too, because they can message us in the middle of the night, and we can get back to them when we open.

It is a system that is so easy to adopt — within half an hour it immediately felt like a smooth and integrated service

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Your team is handling messages instead of phone calls. Keeping the phone clear for emergencies.
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30-40% clients are onboarded by week 4, missed calls are down by 85%

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