WeCARE: A Simple Five-Step Approach to Veterinary Consultations

Following the incredible response to his recent webinar unveiling PetsApp’s brand-new AI Scribe✨, Dr. Thom Jenkins has been flooded with requests for his WeCARE consultation framework; a practical, five-step approach to better, more connected consults.

So, by popular demand… we're sharing it!

What is WeCARE?

WeCARE is a simple, memorable structure to help veterinary professionals deliver more effective and empathetic consultations, without losing efficiency.

WeCARE = Welcome · Communicate · Anticipate & Ask · Respond · Expectations on Exit

Whether you're managing back-to-back appointments or trying to make space for deeper conversations with your clients, WeCARE helps you stay grounded and consistent—even on your busiest days.

Why It Works

Veterinary teams are juggling a lot. Between high caseloads, emotional intensity, and increasing client expectations, it's easy to feel rushed or reactive. WeCARE gives you a clear, repeatable rhythm for every consultation, so:

-Clients feel heard and supported 💬

-Pets get the focused attention they need 🐾

-Your team maintains flow and reduces burnout 🧠

📥 Get Your Free WeCARE Guide

We’ve packaged everything into a practical, printable one-pager you can use with your team, put on the wall, or keep in your consult room as a quick reminder.

👉 Access the free guide here

📝 Meet AI Scribe: Built for Vets, by Vets

The WeCARE model is just one part of the bigger picture. If you're looking to save even more time during consults—without compromising on care—PetsApp Scribe is here to help.

Scribe is Veterinary's newest AI-powered transcription tool, designed specifically for the flow of a veterinary consultation. It helps:

-Capture accurate, context-aware clinical notes

-Reduce after-hours admin

-Free up vets to focus on pets (and people!)

🎥 Book your free Scribe demo at petsapp.com/demo

💬 Final Thought

Dr. Thom often says,

• “The best consultations aren’t just clinically correct—they’re emotionally intelligent too.”*

WeCARE is all about making space for that: care that’s efficient, kind, and human.

Grab the guide, share it with your team, and try weaving it into your day—you might be surprised how quickly it becomes second nature.