The Best Veterinary PMS for Your Team

Deciding on the best veterinary PMS for your team can be a real challenge. A good Veterinary Practice Management System (PMS) is essential for improving the efficiency, accuracy, and overall quality of care in a veterinary practice. By automating routine tasks and providing a centralised platform for managing all aspects of the practice, veterinary teams can focus more on patient care and less on administrative burdens.

What Does a Good PMS Need to Achieve?

A good veterinary Practice Management System (PMS) should seamlessly integrate all aspects of a veterinary clinic's operations, enhancing efficiency and improving patient care. It should provide comprehensive appointment scheduling with automated reminders to minimise no-shows, maintain detailed and accessible electronic health records (EHR) for each animal, and streamline billing and invoicing processes for prompt payments. Additionally, your team's PMS should facilitate inventory management to ensure optimal stock levels of medications and supplies, support robust client communication through various channels, and offer insightful reporting and analytics to help the clinic make informed decisions.

There are many challenges for clinics trying to pick the best veterinary PMS provider who can offer them an efficient service without barriers. And for many the rapid and continuous evolution of Practice Management Systems and Software in recent years has left them in a bit of a spin. It's no wonder with the move over to the cloud, navigating the protocols and politics of APIs and the constant relearning to keep up with new high quality touch points via advanced technologies such as AI. Integration blockers with different software providers and tools, along with managing the compliance of legal and regulatory requirements, can also be a real mine field but essential to ensure a well-rounded and effective management solution.

What to Look for in the Best PMS

When choosing the best veterinary practice management system (PMS) for your team, consider these three key elements:

Comprehensive Functionality

• Look for features that allow easy booking, rescheduling, and reminders to minimize no-shows.
• The system should provide detailed, easily accessible medical records, including history, treatments, and lab results.
• Ensure the PMS can handle invoicing, payments, and financial reports efficiently.

User-Friendly Interface

• The system should be intuitive for both staff and clients, reducing the learning curve and improving workflow efficiency.
• Have customizable dashboards and reports to fit the specific needs of your practice.
• Be user-friendly

Integration and Support

• The PMS should integrate with other essential tools, such as diagnostic equipment, lab systems, and third-party applications.
• Reliable customer support is crucial for troubleshooting and maximizing the system's benefits.
• Ensure the system can grow with your practice and receives regular updates to stay current with technological advancements and regulatory requirements.

How Does PetsApp Compare?

Veterinary practices, world wide (across 13 countries and multiple continents) value PetsApp's ability to enhance their client communication, streamline their practice operations, and significantly improve their overall efficiency.

Fully GDPR compliant, PetsApp syncs with a clinic’s PMS data in order to offer personalised services including digital payment, SMS messaging, appointment booking, wellness plans, vaccine profiles and even deliveries (in some geographies).

"No one comes close to offering what PetsApp has."

• James, Harrison Family Vets

What is PetsApp?

PetsApp is a veterinary client engagement platform designed to facilitate efficient communication and improve the overall experience for pet owners, veterinary teams and the animals they both care for. A comprehensive kit full of client advocacy tools, all designed to streamline administrative tasks, improve pet owner compliance and contribute to providing better care and outcomes for pets. The brain child of Cofounders Dr Thom Jenkins MA VetMB MRCVS, a vet that has run veterinary clinic groups internationally and Will Monk (CTO), a software engineer whole led re-platforming projects for the likes of Trainline and Laterooms.com

Having sat on the board of and been an advisor to companies both within and outside of the veterinary sector, Dr. Thom is very proud of the work that the PetsApp pack have done in alleviating the load on veterinary teams by facilitating business growth, while also improving the care received by pets and their owners. For Will its PetsApp's ability to move fast and put the latest technology within veterinary into the hands of the right people efficiently and affordably that motivates him to keep looking for more ad better solutions to support veterinary teams, their practices and the animals they support.